Miles Heating & Cooling LLC

4026 U.S. 50, Mitchell

4.9 45 reviews

• Nikiea Jones ★★★★★ 3 months ago
  Our furnace stopped working during the cold snap the week of Thanksgiving. I called on a Saturday at 4:30pm in the afternoon and I didn’t expect any service til Monday but they were able to come on Saturday and get our furnace going until new part could come. We were very thankful as weather was in the teens. The technicians were Very respectful of our home when coming inside, they wore shoe booties to keep from tracking mud. They were very polite and work was reasonable priced. I recommend this … More company to anyone who needs HVAC services.
• Michael Magill ★★★★★ a year ago
  I noticed our older heat pump wasn't keeping our house warm on Sunday. The compressor wasn't running and was tripping the breaker when I tried to reset it. I called Miles that day and set up an appointment for the next day, Monday. They stated they would be there between 9:00 and 10:00 A.M. They showed up right on time around 9:30. They diagnosed the issue as a seized compressor and recommended either replacing the compressor or replacing the heat pump due to the age of the unit. They stated … More they would provide quotes for both options by Tuesday. Just a few hours later on Monday, I received quotes and ultimately decided to go with a new heat pump based on the pricing, increased efficiency, and the 10 year warranty. They scheduled the replacement for Thursday and arrived promptly to perform the replacement. They didn't charge me for the service call due to me recommending them to a coworker previously, and they honored their coupon I had found on their website.
  I highly recommend this company for any of your HVAC needs, be it basic maintenance or whole unit replacements. They are honest, courteous, knowledgeable, and don't try to upsell you on something you don't need. They maintain good communications with the customer before, during, and after the service and arrive when they say they will so as to not waste your time. Their pricing is very competitive. Thank you guys!
• Maronda Settles ★★★★★ a year ago
  We just moved into the area and having bought a "more fixer than upper" knew it would need a lot of work. We 1st called to have a water heater fixed and had them quote us a new furnace and ac. The web site made it very easy to set up financing and the rates were not high like I expected. We called to set the order up and the office staff was just as friendly as the installers. Very professional and respectful of property. Everything was cleaned up better than they found it. Your place of … More business is very much appreciated.
• Mpho Bridget Nombeleko ★★★★★ 3 months ago
  My house now has a new HVAC system, and they were quite upfront about the price. The system functions flawlessly, and the installation process was easy.
• Raymond Miller ★★★★★ 8 months ago
  Miles Heating & Cooling provided outstanding service. Recently built in Lawrence County and we were were having issues with our condensation draining. Walt and Cody from Miles H&C came out and provided the support, experience and skills needed. Highly recommend!!!
• Amanda Blanton ★★★★★ 8 months ago
  They were very professional, easy to talk to, and did a great job. Very focused and I didn't feel like the work was a burden on them. We'll always be calling them out for our heating/cooling needs. Thank you so much! It's been a rough weekend, but you guys really helped fix it in a heartbeat!
• ALLEN MULLIS ★★★★★ 2 years ago
  I called a company in Bloomington I had used a couple of times first. They arrived the same day (2 days before Christmas when it was 5 degrees below zero) and said the repair would cost me $1750.00. I thought it was high but I needed heat so I said ok. 4 days after Christmas they still couldn't tell me if or when the parts would be in, let alone when they could repair my heat.
  I called Miles and they were at my house in 2 hours. They called me later that day and said the total for parts … More and repair would be $550.00. As promised they showed up 4 days later and made the repair for the agreed price. They are a great home town, honest business and I will not go anywhere else for my heating and cooling needs. Thank you Miles Heating & Cooling LLC!!!
• Jeff Charles ★★★★★ 2 years ago
  Lost our heat at 10 pm Christmas Eve because our blower was locking up due to worn bearings. Called Miles and 2 technicians were at our house at 10:30.
  So thankful they came and got it running!
  Had a house full Christmas morning for breakfast and presents. Would definitely recommend these guys!
  Thanks again.
• Trish Carmickle ★★★★★ 2 years ago
  Thank you, thank you for repairing my gas furnace today! The service was thorough and the repairman was very pleasant. The cost was very reasonable as well! I would highly recommend them!
• De Lewis ★★★★★ 3 years ago
  Cody and Walter did a really great job. They showed up to review the job in order to give me a quote, and then again for installation of a couple of mini-split heat pumps. Miles Heating ordered and got exactly the units I needed, Cody and Walter worked through several problems (size, placement of unit versus wall studs, etc) and did a very nice job. Both were personable and polite – not to mention hard working, and very knowledgeable. Thank you, guys
• Miranda Gillespie ★★★★★ 3 years ago
  Huge shout out and major THANKS to Miles Heating & Cooling LLC Yesterday's heat worked our upstairs air unit too hard I guess 🥵We are up and running already this morning even with a last min phone call! Highly recommend these guys🙌 They're amazing both professionally and personally. They even took time out to pet the cats that were supervising their work 😂
• Andrew Suever ★★★★★ 3 years ago
  Miles Heating and Cooling is the real deal. Very knowledgeable about extending my duct work to my addition and sizing my new furnace and a/c to accommodate the extra square footage, which is what was most important to me. I highly recommend to anyone.
• Dave Martin ★★★★★ 3 years ago
  I worked with Cody & Addy and helped them with their new website. I learned about their services and then hired Miles Heating & Cooling to clean out my dryer vent and to check my Nest thermostat. Cody was on time and ready to get started immediately. He went up in my attic and checked everything out and then proceeded to clean out the dryer vent inside and from the outside. After checking it out he said it was one of the cleanest vents he had seen. Then, after showing him the email saying … More that my Nest thermostat kept shutting off when it shouldn't, he doublechecked the wiring and found that I had not installed all of the wires correctly. Funny because my system had been working fine and doing its job but it wasn't happy in the Nest app. I believe he fixed that issue as well and I'm sure Cody could have helped with anything else I wanted as well. Definitely hire them if you have heating, cooling, or any sort of HVAC issue, great service!
• Charles Cook ★★★★★ 3 years ago
  Just had our thermostat replaced. Cody was our technician and we could not be happier! He took the time to explain the programming process, completely programmed it for us and ensured it worked as advertised. This is how service calls should be done! P.S. thank you for the Veterans’s discount!
• Nancy Hale ★★★★★ 3 years ago
  We unfortunately live outside of the Miles Heating and Cooling business district,but if we did live in the area we definitely would use there business for our heating and cooling needs.We have known the family for years.Very reliable, very honest,very respectable.Cody is very ambitious and caring and wants to take care of any issues that you might have with your heating and cooling needs.Highly recommend this business.
• A Google User ★★★★★ 3 years ago
  We called Miles Heating and Cooling for one of our rentals. We were very satisfied with the communication, flexibility, service and cost. We will definitely will use them again!
• Amy Brazzell ★★★★★ 3 years ago
  We called Miles Heating and Cooling for one of our rentals. We were very satisfied with the communication, flexibility, service and cost. We will definitely will use them again!
• Derrick Willever ★★★★★ 3 years ago
  Cody is very professional and honest. I would highly recommend to anyone that needs service done to their HVAC!